All orders are shipped F.O.B. Hillside, IL. 60162.  Most orders ship via UPS or common carrier.  Collect shipments are acceptable with the carrier of your choice.  Express shipping services are available at cost.  Extra charges will apply to drop shipments and split shipments.  Freight carrier is responsible for merchandise while in transit.  Will call is available at our Hillside, IL facility.

In the event you are not 100% satisfied with our products please call customer service and we will issue a refund, replacement, or exchange.  A return authorization number must accompany any and all returns.  To obtain a return authorization number, contact customer service at 1-800-831-6049.

We accept orders via Phone, Mail, Fax, Email, Internet, and In Person.  Phone: 1-800-831-6049 – Fax:  1-708-547-7106 – Email:  [email protected] – Internet:  www.bettercontainers.com – Mail & In Person:  Better Containers Mfg. Co., Inc. 530 Hyde Park Ave.  Hillside, IL.  60162

We accept Visa, Master Card, American Express, Discover, C.O.D., and Pay-Pal.  Net 30 Days on open accounts with Approved Credit.  C.O.D. shipments will incur a collection service charge.  All posted pricing is offered for immediate acceptance and subject to change without notice.  Promotions and closeouts are occasionally offered and are limited to time & availability.

Effective 10/22/2009

Privacy Notice Table Of Contents:

• Our Commitment To Privacy
• The Information We Collect
• How We Use Information
• Our Commitment To Data Security
• Our Commitment To Children's Privacy
• How To Access Or Correct Your Information
• How To Contact Us
  
  Our Commitment To Privacy

  Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.

  The Information We Collect:

  This notice applies to all information collected or submitted on the Better Containers website. On some pages, you can order products, make requests, and register to receive materials. The types of personal information collected at these pages are:

  Name
  
  
  Address
  
  
  Email address
  
  
  Phone number
  
  
  Credit/Debit Card Information
  
  
  (etc.)

   

  The Way We Use Information:

  We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order.

  We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order.

  We offer gift-cards by which you can personalize a product you order for another person. Information you provide to us to create a gift-card is only used for that purpose, and it is only disclosed to the person receiving the gift.

  We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.

  You can register with our website if you would like to receive our catalog as well as updates on our new products and services. Information you submit on our website will not be used for this purpose unless you fill out the registration form.

  We use non-identifying and aggregate information to better design our website and to share with advertisers. For example, we may tell an advertiser that X number of individuals visited a certain area on our website, or that Y number of men and Z number of women filled out our registration form, but we would not disclose anything that could be used to identify those individuals.

  Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

  Our Commitment To Data Security

  To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

  Our Commitment To Children's Privacy:

  Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.

  How You Can Access Or Correct Your Information

  You can access all your personally identifiable information that we collect online and maintain by calling a customer service representative at 800-831-6049. We use this procedure to better safeguard your information.

  You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error.

  To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.

  How To Contact Us

  Should you have other questions or concerns about these privacy policies, please call us at 800-831-6049 or send us an email at [email protected] .